Founded in 2007, Tiankang has been collecting and analyzing our user experience and feedback in order to create more diversified furniture style choices for global consumers. We are committed to improving consumers’ living standards by providing professional and thoughtful services and interactive showroom shopping experience. Since its establishment, Tiankang has been growing rapidly every year, achieving new breakthroughs again and again, and becoming one of the most famous brands in China’s online furniture market. We serve more than 9 million families in the Chinese market. Over the years, we have maintained the No. 1 sales position in the tmall online furniture market

Packaging & Shipping:
* Packaging: Thickening international standard export package or customized.
* Shipping: By Air, by Sea or by Express (DHL etc) Shipment cost will depend on the destination, shipment way and the weight of
the goods.
* Delivery Time: in stock 3-7 Days, customization product takes more than 15 days.
Trade terms:
* Please tell us quote EXW,FOB,or CIF price? Which port is very impotant.
* Payment: T/T, Western Union, Credit Card, MoneyGram,PayPal; 30% deposits; 70% balance before deliverying. L/C acceptable.
After-Sales Service
1. 1 year free supplement furniture accessories.
2. If any problems happend and you can not find out the solutions, telecom or online face to face communication available 24 hours
3. Provide lifelong consultation on the issue.
4. Latest market feedback analysis tracking.
5. We have a R & D design team of 250 people, we provide you solutions that meet consumer’s home spacing problems according to our
users’ data study and research on the real estate unit.

Q: Are you trading company or factory?
A: We are manufacturers. We have our own showroom.You are warmly welcomed to visit us.

Q: Where is your factory?
A: Furniture Industrial Park, Lichuan Industrial Park, Fuzhou City, Jiangxi Province

Q: Can you accept OEM or ODM ?
A: Sure. we have made OEM and ODM items for many customers. A professional development team to design new items are ready for you.

Q: Can I order samples? Are they free of charge?
A: Yes, we do sample orders for certain customers. Sample fees are needed and we will deduct the sample fee from your bulk order
later.

Q: What is the lead time?
A: The lead time is usually 30-45 days after the deposit been received.

Q: What’s the payment term?
A: T/T or LC at sight .

Q: How long is the warranty ?
A:One year.

Q: Can I ask for compensation if defective sofa found?
A: We promise replace if discrepancy as long as you send photos. Our quality control staff inspects all sofa bed during the
manufacturing process to ensure they pass our quality standards. Any faulty product resulting from problems during the production
process will be replaced. In the event you receive any item from us which is faulty, incorrect or damaged, please contact us and
send us your pictures as soon as possible. We will endeavor to understand the cause and offer a solution.